Kaya is a kindergarten student. Last Friday, she fought with her classmate as he snatched the crayon from her. On Monday, her teacher was a little worried about how she would patch things up between the two. However, as soon as the boy entered the class, he went to Kaya and apologised. He also brought an extra candy to make it up to him. When her teacher asked how Kaya felt, she was feeling awkward about the apology, and she said, ‘No one has ever apologised to her’. Many people have a hard time accepting an apology like Kaya's. There can be many reasons behind this, personal, social, psychology etc. Read More: The Silent Apology: When People Repair Without Words  How does a proper apology look?   Research by psychotherapists like Harriet Lerner suggests that a functional apology requires more than regret. It requires:  Validation: Focus should be on acknowledging the specific…