Cybercriminals in the Middle East have developed a sophisticated impersonation scam targeting individuals who file complaints on government portals. By posing as government officials, they exploit trust and use remote access tools to access victims’ sensitive data. These scams are highly effective due to the use of stealer malware (e.g., RedLine), which harvests login credentials, credit card details, and more from compromised devices.

💳 How the Scam Works:
1️⃣ Victims are contacted by fraudsters claiming to assist with a lodged complaint, posing as government officials to build trust.
2️⃣ They are instructed to download the legitimate government application and remote access tools under the guise of resolving their complaint.
3️⃣ Once access is granted, fraudsters steal credit card details and intercept OTP codes during shared screen sessions to complete unauthorized transactions.

Learn more about these schemes and how to stay secure in our latest blog